Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Who We Are
This Privacy Policy describes how OUSH (operated by EIGHT RETAIL LTD) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
EIGHT RETAIL LTD is a company registered in the United Kingdom. For any privacy-related questions, please contact us at support@oush.com
Information We Collect
Device Information
When you visit our website, we automatically collect certain information about your device, including:
- Web browser information
- IP address and time zone
- Cookies installed on your device
- Pages you view and how you interact with our site
- Referring websites or search terms
Order Information
When you make a purchase, we collect:
- Name and contact information
- Billing and shipping addresses
- Payment information (credit card numbers are encrypted)
- Email address and phone number
Technologies We Use
Cookies
Data files placed on your device to remember preferences and improve your experience
Log Files
Track actions on our site including IP address, browser type, and page visits
Analytics Tools
Help us understand how customers use our website to improve the experience
How We Use Your Information
Order Information
- Fulfill and process your orders
- Process payments and arrange shipping
- Communicate with you about your order
- Screen for potential fraud or risk
- Send marketing communications (with consent)
Device Information
- Screen for potential fraud and risk
- Improve and optimize our website
- Generate analytics about customer behavior
- Assess marketing campaign success
Sharing Your Information
Service Providers
We work with trusted third-party services to operate our business:
- Payment Processors: To securely process your payments
- Shipping Partners: To deliver your orders
- Analytics Services: To understand website usage (Google Analytics)
- Email Services: To send order confirmations and newsletters
Legal Requirements
We may share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights and those of others.
Your Rights
European Residents
If you are a European resident, you have the right to:
- Access personal information we hold about you
- Ask that your personal information be corrected, updated, or deleted
- Object to processing of your personal information
- Request data portability
All Customers
Regardless of location, you can contact us to update your preferences, opt out of marketing communications, or ask questions about your data.
Data Retention
When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Minors
Our website is not intended for individuals under the age of 18. We do not intentionally collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us:
support@oush.comLast updated: January 2025